AI that runs the whole journey, console to pocket.
Most of the market bolts a chatbot onto a portal. We built the intelligence into the BSS itself, so it runs from your operations console to the phone in your customer's hand.
Co-developing a fully AI-native telco platform with OpenAI.
A multi-year technical collaboration to build AI into the telco stack rather than layer it on after. Both teams design the core together, so all nine capabilities rest on a foundation built for telco-grade reliability, governance and scale.
Built as AI-native architecture together
Designed jointly, so it holds up to the complexity of a real operator, not a lab.
AI integrated end to end, not bolted on
Intelligence runs through the platform, built for reliability, governance and room to grow.
Ready for deployment at global scale
Production-grade foundations that stand up to rollouts across many markets at once.
First-mover telco innovation
New telco-specific AI reaches you sooner as the research matures.
Technology partnership
- Dedicated technical co-development of the core architecture, deployable to Circles partners worldwide.
- Early access to confidential OpenAI alpha and beta research.
- Early sight of OpenAI's technical direction, so new use cases reach subscribers first.
Strategic and marketing partnership
- Strategic account status with a dedicated liaison.
- Co-marketing exclusivity in Singapore.
- Joint global press, with speaking slots at OpenAI summits.
- Co-marketing worldwide, with joint case studies.
Not a feature bolted on at the end. AI is the layer the whole platform now thinks in.
Most telco AI lives at the edge: a help-page bot, a recommendation widget, a dashboard you read yourself. Circles wired intelligence through the core BSS instead, the system that already bills, provisions and serves. One platform, three places, each in the films below.
It sees everything
NOVA gives your team plain-language visibility and automation across the entire BSS.
It resolves itself
CareX turns support into an agent that acts on the account and closes the case, not just answers.
It feels personal
The AI Concierge remembers each customer, reasons about what they need, and recommends before they ask.
Nine distinct AI capabilities, all running on one core platform.
Every one is a working product, not a slide. Tap any card to open it running.
For your own teams
See the whole business, act on it, let the network run itself.
For your partners and channels
Connectivity, commerce and offers partners sell in their own experience.
Xtend
A white-label SDK that lets partners sell your plans, eSIMs and toppings in their own brand.
Watch itZerofyX
Turns everyday spend into deals, cashback, a wallet and a card that pays down the bill.
Watch itPromoX
Describe a promotion in plain words; PromoX drafts it, sizes the audience and flags overlaps before launch.
See itFor every customer
Care that resolves, a personal concierge, and recommendations that fit.
CareX
An AI-native concierge that resolves 85 percent of queries and acts on the account, not just answers.
Watch itCircles AI Concierge
A concierge that remembers, reasons about what the customer needs, and closes in one tap.
Watch itXploreIQ
A conversational engine that recommends, personalizes and fulfills, turning every chat into revenue.
Watch itXtend
Xtend is a white-label connectivity SDK that lets any partner sell your plans, eSIMs and toppings inside their own brand.
A partner drops the SDK into their app, site or store, keeps their brand, and Circles X runs the plans, eSIMs and toppings behind it. New partners go live in two to three weeks. For the operator, that is new revenue well beyond the SIM.
Would you like to try it out?
What is Xtend in simple terms?
A white-label kit to sell your plans, eSIMs and toppings inside a partner's own app and brand.
Who would use Xtend?
Partners who want connectivity without becoming a telco: travel apps, device makers, retailers, fintechs.
Do partners need to build their own billing and provisioning?
No. Xtend runs provisioning, activation and billing underneath; the partner handles only what customers see.
How long does it take a partner to go live?
Days, not months. It is an SDK with ready-made building blocks.
How is revenue shared?
You set wholesale, the partner sets retail, and the split settles automatically.
Does Xtend support eSIM and physical SIM?
Yes, eSIM for instant onboarding, plus physical SIM where a partner needs it.
NOVA
NOVA is the command center for telecom operations. It turns scattered operational data into real-time intelligence and action, moving operators from hindsight to foresight.
NOVA brings network, customer and business data into one governed layer and answers plain-language questions with the root cause, no reporting cycle. In the film, it reads a 28 percent card-decline spike and traces it to payment page load time.
Would you like to try it out?
What does NOVA actually do?
It unifies network, customer and business data and answers plain-language questions, with the reasoning shown.
Do I need to be a data analyst to use it?
No. Ask like you would a colleague and get an answer, no query, no report wait.
Where does NOVA get its data?
It federates your existing systems and reads the sources you already have. No new warehouse.
Can it spot problems before customers do?
Yes. It flags service risks early, often before customers notice.
How is this different from a normal BI dashboard?
A dashboard shows numbers; NOVA runs the diagnostic, finds the root cause, and explains it.
Are the answers trustworthy enough to act on?
It shows the data and steps behind each answer and runs on governed data.
CareX
CareX is the digital concierge of the AI-native telecom experience. It reads customer intent, resolves issues before they escalate, and turns support from reactive ticketing into always-on care.
CareX reads intent, resolves in context, and calls in a human only when needed, across chat, app and web. Operators run it live on the BSS, where it acts on the account and closes the case. In the film, it clears a failed payment with a fresh repayment link, end to end.
Would you like to try it out?
Configurable, governed AI support that operators run themselves.
Faster rollout, lower cost, one consistent experience across every channel.
What makes CareX different from a chatbot?
A chatbot answers; CareX acts on the account and resolves the issue.
How many queries can it handle on its own?
Around 85 percent without a human, freeing agents for the harder cases.
What happens when a case is too complex?
It hands off to a human with full context, so nobody repeats themselves.
Does it work across channels?
Yes, chat, app and web, with the same context throughout.
Is it safe to let it act on real accounts?
Actions are scoped and logged, and sensitive changes can require approval.
How quickly can we get it live?
It runs on your existing BSS, so teams see it on real data within weeks.
Circles AI Concierge
The AI Concierge is a subscriber assistant that remembers each customer, reasons about what they need, and recommends before they ask.
The concierge knows the customer. Mention a trip to Italy and it reads their roaming history, sizes the right data pack, and surfaces the lounge pass their plan already includes, closing the purchase in one tap. This is AI that remembers, not just reacts.
Would you like to try it out?
What is the concierge for?
A personal assistant that remembers each subscriber and helps them, often before they ask.
How does it know so much about me as a customer?
From the account details and history they already share, under the operator's privacy controls.
Can it actually complete a purchase?
Yes. It closes the sale in one tap.
Will it feel pushy?
It helps first, suggesting what fits, so it reads as service, not a hard sell.
What kinds of things can it help with?
The right plan for a trip, a timely top up, a perk that suits their usage.
Does it replace human support?
No. It handles quick moments and passes harder cases to CareX or a human.
Journey Builder
You design a customer journey simply by describing it, and the AI builds and runs the rest for you.
An operator composes a multi-step, cross-channel journey on a visual canvas, then hands the timing, targeting and content to AI. What took a team and weeks becomes a prompt and a few minutes. Configure, don't code, across the whole lifecycle.
Would you like to try it out?
What does Journey Builder let me do?
Describe a journey in plain words and the AI builds it, targets it, and runs it everywhere.
Do I need a campaign team to use it?
No. What took a team and weeks becomes a sentence and a few minutes.
Which channels does it cover?
App, chat and web, consistent as people move between them.
Can I see and adjust what it builds?
Yes. Review it on a visual canvas, change timing or targeting, and approve before it runs.
How does it decide who to target?
It uses your own data to pick the audience that fits the goal.
What kinds of journeys work well?
Onboarding, winback, upsell and cross-sell, or any lifecycle moment you name.
XploreIQ
XploreIQ is a conversational recommendation engine that turns every interaction a subscriber has into a revenue opportunity.
XploreIQ layers conversational AI, customer value management and recommendation intelligence on your CRM, billing and catalog. It converses, reads intent, recommends the right plan, and closes the purchase in one thread. Upsell, cross-sell and churn become conversations that run themselves.
Would you like to try it out?
What is XploreIQ?
A conversational engine that recommends, personalizes and completes the purchase in one thread.
How is it different from a normal recommendation engine?
A normal engine suggests; XploreIQ converses, understands the ask, and fulfills on the spot.
Does it work in more than one language?
Yes, multiple languages, with the layout adapting to match.
How accurate are its recommendations?
About 95 percent accuracy, built with OpenAI.
What business results does it drive?
Upsell, cross-sell and churn work happen inside ordinary conversations, not scheduled campaigns.
Where does it run?
On your CRM, billing and catalog, across chat, app and web.
ZerofyX
ZerofyX is an AI loyalty and monetization platform that turns the telco app into a place subscribers use every day.
ZerofyX turns everyday spend into value: curated deals across shopping, dining, travel and electronics, cashback through affiliate links and a branded card, redeemed into a wallet and against the bill. This Spend, Earn, Redeem loop deepens retention and opens a partner marketplace, with embedded finance from Airwallex.
Would you like to try it out?
What is ZerofyX?
It turns everyday spend into deals, cashback, a wallet and a card that pays down the bill.
How does the bill get to zero?
Cashback from everyday purchases applies to the bill, bringing it down or to nothing.
What is the branded card for?
It ties everyday spending to the operator, earning rewards back into the account.
Why would an operator want this?
It gives subscribers a daily reason to engage, building loyalty and new revenue.
Is this only about discounts?
No. It is daily engagement across connectivity, commerce and services, deals included.
Does the subscriber have to change how they spend?
No. They spend as usual; ZerofyX turns that into rewards and savings.
PromoX
PromoX reads each subscriber's context, their service experience and network signals, to deliver the most relevant reward or offer at the right moment. A proactive loyalty companion for every subscriber.
Building a promotion by hand is slow, and it is hard to know who qualifies or whether it stacks on a live offer. Write it as a sentence and PromoX fills in the config, sizes the audience, and flags overlaps. Describe one below and watch it come together.
Would you like to try it out?
What does PromoX do?
Describe a promotion in plain words; it drafts the setup, sizes the audience, and flags overlaps.
How much of the setup does it fill in?
Roughly 80 to 90 percent of the config from one description; you review and adjust.
Why does the overlap check matter?
It catches a new offer stacking on a live one, avoiding accidental double discounting.
Can I see how many people an offer will reach?
Yes, the audience for today and across the whole window, before you commit.
Do I still get final say?
Always. You review, edit and approve before anything goes live.
How much time does it save?
Minutes instead of a long, error-prone manual build.
Maxim
Maxim is a multi-agent AI system that correlates customer experience, intelligence and monetization with autonomous network operations.
Maxim runs closed-loop operations tied to live service and network data, so the signal showing what a customer feels also drives the fix. In the film, the agents move from reading the situation to resolving it with no handoff, the loop behind 30 percent higher lifetime value and 60 percent faster resolution.
Would you like to try it out?
The Maxim dashboard is a full working environment, so it opens in its own window rather than inside this page. You will see the agents correlate customer, service and network signals and act on them together in one place.
Open the Maxim dashboardWhat is Maxim?
Multi-agent AI linking customer, intelligence and monetization with autonomous network operations.
What does closed-loop mean here?
The signal showing what a customer feels also drives the fix, with no handoff.
What results does it deliver?
About 30 percent higher lifetime value and 60 percent faster resolution.
How is it different from NOVA?
NOVA helps you decide; Maxim acts on that across the network, within your limits.
Does it act without any human oversight?
You decide how much it can do; actions stay governed and visible.
What signals does it bring together?
Customer, service and network data in real time, seen as one picture.
One platform, and nine different ways the network gets smarter.
You just watched the AI-native operator run end to end. NOVA and Journey Builder give sight and control. CareX and the AI Concierge make support and engagement resolve themselves. XploreIQ turns conversation into revenue, ZerofyX turns spend into loyalty and lower bills, PromoX makes promotions quick and safe to launch, Maxim closes the loop across customer, service and network, and Xtend carries connectivity into partners' own brands. No bolt-ons, no integration spaghetti, no presenter required. One core platform, learning across markets.
Put Circles X in front of your team.
Tell us about your operation and we will set up a working session on your own catalog, usually within a couple of weeks. No slideware, just the platform on your data.
Thank you, we have your details.
Someone from the Circles X team will be in touch shortly. If you would like to reach us directly in the meantime, email discoverai@circles.co.
Twenty million subscribers moved onto a live digital brand in sixty days, without putting the running business at risk.
A foundation built to be safe in front of real customers.
Identity and access management
Role-based access you add, remove and monitor at every level, so you control who sees and does what.
Data privacy and compliance
Compliance with industry frameworks, with full control over data retention and location.
Monitoring and transparency
Full visibility into data flow, agent actions and customer journeys, nothing out of sight.
Security and governance
Industry-standard security frameworks, so your data is protected end to end.
Impressive in a demo, and just as dependable in production.
This is not a separate AI product beside the platform. It is the platform, which is what makes it safe in front of real customers.
Grounded in your data
Every model runs on your own BSS records, catalog and policies, so answers are about your business, not the public internet.
Built without code
Assemble, train and ship agents from the console, with no engineering backlog between idea and live agent.
Live on the real platform
Not props for a demo. They run on the same BSS that bills, provisions and serves subscribers today.
Governed by design
Capabilities are scoped, actions logged, and humans stay in control through Maker and Checker flows.
Model flexible
Bring the model that fits the task, language and region, and swap it later without re-platforming.
Standards native
TM Forum Open APIs and ODA sit beneath it all, so intelligence fits the architecture you trust.
The road to AIMO.
Built to replace the past, it learns as it runs, and it is meant to be the last stack you will need.
AIMO is the AI-native operator: every touchpoint owned, every workflow configured instead of coded, all learning across markets on one platform. Here is how it comes together.
AI at the core, in four layers.
One platform, from the data foundation up to every touchpoint. Roughly 85 percent is Circles core IP; partners augment the edges.
Partners augment the edges, not the center.
The interaction surface across every subscriber touchpoint.
Business orchestration from launch to operations, with embedded intelligence for faster decisions.
Onboarding, engagement, retention and monetization, with ecosystem partners on tap.
The secure, scalable backbone under everything else.
Reinvented for the consumer and the operator at once.
Knows what you need before you ask.
Tailored to how you actually live.
Quick fixes for any question or problem.
Uncovers diversified revenue with agility.
Ease of use with insights, even for non-technical users.
A 360 degree view with self-learning, autonomous operations.
The only platform built to create AIMO.
AI-native full stack with unified data intelligence
- One unified data foundation
- Agents that learn autonomously
- Core IP that ends constant reintegration
Multi-market learning loop
- Universally benefits every operator on the platform
- Insights for anticipatory experience, not just alerts
- Accelerated by OpenAI technical co-development
AI at scale, with real operator experience
- The only platform with real market operating experience
- Uplift in NPS, ARPU, and EBITDA
- Production-grade regulatory and security posture
Power back to the consumer
- Built around the customer, not the billing system
- Freedom to use their plan the way they want
- The right solution at the right moment
Co-developed with the world's best AI experts.
Technical co-development with OpenAI to build AIMO, plus a strategic and marketing partnership.
Technology partnership
- Dedicated technical co-development of the core AI-native architecture, deployable to Circles partners globally
- Early access to confidential OpenAI alpha and beta research
- Early access to OpenAI's technical direction as a first-mover advantage for new use cases
Strategic and marketing partnership
- Strategic account status with a dedicated liaison
- Co-marketing exclusivity in Singapore
- Joint global press, plus speaking and panels at OpenAI summits
- Co-marketing to partners and prospects globally, with joint case studies and blogs
The operator that sees everything. The care that resolves itself. The subscriber who feels known.
Not a roadmap slide, but something running today: the point where AI stops being a window you open and becomes how the network thinks, reasons and serves. Circles X is how operators get there now, on one platform, without rebuilding what already works, and running on your own catalog within weeks.
Put it in front of your team